About Online Banking
Our convenient, secure online banking service makes it easier than ever to manage your finances 24 hours a day, seven days a week, and virtually anywhere, using a trusted personal computer with Internet access. MEMBERDIRECT Online access is free with all accounts and is fast and user friendly. To get your Access Code, just call or visit the Turtleford Credit Union.

Increased Authentication
Increased Authentication provides an additional layer of security to the login process. This feature requires you to select three security questions.

How it works
When you log into online banking from a computer that is not registered as trusted, you will have to enter your account credentials. You will then need to answer one of your three security questions.

Registering your computer for faster logins
You can speed up the login process by opting to register your computer. When you log in from a registered computer, you don’t have to answer a security question. Registering your home or personal computer is highly recommended to fast logins. You should not register shared or public computers. Cookies are used to identify registered computers. If you clear your cookies, you will have to re-register your computer.

For assistance
Contact the Turtleford Credit Union if you have any questions or concerns with online banking.